Frequently Asked Questions

Surveillance World - CCTV, Biometrics, EPABX & Security Solutions

What services does Surveillance World provide?

We provide installation, maintenance, and AMC services for CCTV cameras, biometric attendance systems, video door phones, EPABX systems, fire alarm systems, networking, and fiber optic solutions.

Do you provide site surveys before installation?

Yes, we conduct site surveys to understand your security requirements and recommend the best solution.

Can I view CCTV cameras on my mobile phone?

Yes. We configure remote viewing so you can monitor your cameras from anywhere using your smartphone or computer.

Do you provide Annual Maintenance Contracts (AMC)?

Yes. We offer AMC packages including preventive maintenance, health checks, troubleshooting, and support.

How long is CCTV footage stored?

Storage duration depends on camera count, recording quality, and hard disk capacity. It can range from 7 to 90+ days.

Do you provide warranty on products and installation?

Yes. Products are covered under manufacturer warranty and installation support is provided as per project scope.

Can an existing CCTV system be upgraded?

Yes. We can add cameras, expand storage, replace DVR/NVR systems, and upgrade old installations.

Do you provide biometric attendance and access control systems?

Yes. We install biometric attendance systems, access control solutions, and attendance management systems.

Do you provide networking and fiber optic solutions?

Yes. We provide LAN networking, Wi-Fi setup, structured cabling, fiber optic installation, splicing, testing, and maintenance.

How can I get a quotation?

Contact us through phone, WhatsApp, or the enquiry form. We will provide a customized quotation based on your requirement.

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